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Su Change Management potete legere un articolo dal titolo: "Lean implementation tips".

Questa è la versione tradotta in italiano con il traduttore automatico di Google.

For Lean implantation to be successful, there must be a balance between two important components of Lean- the hardware & the software. Hardware refers to the tools & techniques ( such as kanban, pull, single minute exchange of dies/ SMED/ quick chanageover, poka yoke, one piece flow, etc) , and software refers to the human side of the implementation.

While there is more publicity on the success & power of the tools & techniques of Lean, the devil is actually on the human side. Most lean implementation failures are not due to failure to grasp the tools & techniques but failure in change management. Conversely, most successes in Lean are due to successful change management than their widely published tools & techniques implementation.

Some organizations focus their Lean implementation on tools and techniques and neglect the people aspect of change management , and are left wondering why their lean implementation is getting the intended results. So if you are considering Lean implementation , please take heed of the following tips :

Tips #1 : Prepare and motivate people

- Widespread orientation to Continuous Improvement, quality, training and recruiting workers with appropriate skills

- Create common understanding of need to change to lean

- In the current economic environment, you can even consider using the difficult market condition as a burning platform to rally support from employee for change.

Tips #2 : Employee involvement

- Push decision making and system development down to the "lowest levels"

- Train and truly empower people

- Share information and manage expectations

Tips #3 : Identify and empower champions, particularly operations managers

- Remove roadblocks (i.e. people, layout, systems)

- Make it both directive yet empowering

Tips # 4 : Atmosphere of experimentation

- Be tolerant of mistakes

- Be patient

- Be willing to take risks

- Create a blame free culture

Tips # 5 : Installing "enlightened" and realistic performance measures, evaluation, and reward systems

- Do away with rigid performance goals during implementation

- Measure results and not number activities/events

-Tie improvements, long term, to key macro level performance targets (i.e. inventory turns, quality, delivery, overall cost reductions)

Tips # 6 : The need to execute pilot projects prior to rolling culture out across the organisation

- After early wins in operations, extend across the to other areas & eventually to the entire company( enterprise) or supply chain.

So, remember to strike a balance of your effort in Lean tools and people aspects when you are planning your Lean implementation and soon you will be able to share your success stories.